You may offer free vouchers, extra courses or money off, but it’s best to find out what your customers really want before starting your own loyalty scheme. Emma Lake sees what gets customers coming back

Bryan and Susan Webb have sold their Tyddyn Llan restaurant with rooms in Llandrillo, Wales, after 22 years.

Zero-waste restaurant Terroir Tapas in Bournemouth has closed after seven years of trading, blaming a struggle with rising costs.

The new Michelin Key award for hotels will move away from “existing ratings, existing criteria and hotel brand names”, the international director of the *Michelin Guides* has revealed.

Hospitality businesses may have seen as much as £250m added to their energy bills over the last decade through hidden commissions paid to brokers, a law firm has warned.

Whether you’re creating bespoke chocolates or simply adding finesse to a prepared dessert, suppliers are swooning over this year’s Valentine treats. John Porter reports

Food marketing expert 2Forks is to run a series of 'hands-on menu workshops' this month across the country.

The location of the *Michelin Guide* ceremony is “not related to the new stars”, the international director of the guides has stressed.

We delve into the life and inner thoughts of a top chef. This week, Roberta Hall McCarron, executive chef and owner, the Little Chartroom and Eleanore, Edinburgh

The Bistro Freddie head chef on why she doesn't like Nickelback being played in the kitchen, not rushing your career, and the best drink to pair with fried chicken.

Competitive socialising group Big Fang Collective has secured Â5.5m in growth capital from alternative lender ThinCats to support its expansion plans.

Pret A Manger is to scrap its final Veggie Pret sites little more than a year after announcing it would be rowing back on its long-term plans for the brand.