Director of Sales

About us... 

Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.  

A bit about what you will do...  

The Director of Sales in our luxurious hotel plays a pivotal role in driving revenue growth and maximising occupancy by leading the Sales team in creating, defining, and implementing strategic initiatives that attract guests, increase bookings, and enhance brand visibility. 

• Lead the sales team in identifying and pursuing new business opportunities, including corporate accounts, MICE, and leisure sales.
• Create and develop special events and sales blitzes to showcase the hotel to potential clients. 
• Attend trade shows and major market events locally and nationally to promote new business and increase sales opportunities for the hotel. 
• Develop strong relationships with key clients, corporate accounts, and industry partners. 
• Regularly review the hotel’s commercial strategy, identify new revenue streams and maximise the hotel’s profitability and market position. 
• Participate in the preparation of the annual departmental operating budget and financial plans. 
• Manage departmental budgets and sales goals to ensure targets and objectives are met maximising profitability. 
• Create an engaging environment for the team by motivating them through recognition, reward, training and development, with a strong focus on retention. 
•  Provide mentoring, coaching and regular feedback to manage conflict and improve performance.

More about you... 

• Strong leadership and motivational abilities. 
• Exceptional attention to detail and drive to maintain high standards. 
• Excellent communication and interpersonal skills.  
• Strong knowledge of local businesses and business trends. 
• Proven experience in managing, coaching and developing Sales teams. 
• Excellent commercial understanding with the ability to drive new business and grow market share. 
• Strong grasp of sales processes, methodologies, and best practices. 
• Strong analytical and organisational skills. 
• Excellent negotiation skills and the ability to close business. 
• A self-starter who can independently drive results.  
• Approachable and positive manner with a “can do” attitude. 
• A smart and professional appearance. 
• Proven track record in a similar position within a 5-star hotel. 
• Excellent standard of English, both written and spoken. 
• Previous experience with large MICE space sales. 

What’s in it for you… 

Competitive salary.  

Holiday – 28 days holiday, enhanced after 5 years of service.  

But there’s more...  

• Free meals on duty.  

• Complimentary on-site parking is available whilst on duty. 

• Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.  

• Discounted employee friends & family rates at Arora Hotels. 

• Food and beverage discounts.  

• Christmas gifts and employee parties.  

• Introduce a friend scheme.  

• Cycle 2 work scheme.  

• UK attraction discounts @ Merlin Entertainments.  

• Taste card.  

• Life assurance scheme.  

• Wage stream.  

• Employee assistance programme.  

• Arora star employee recognition.  

• Long service recognition award.  

Grow with us...  

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.