Head Housekeeper

THE ROLE

As the Head Housekeeper you will be responsible for the smooth operational running of the housekeeping department. You will supervise the daily activities of housekeeping to ensure the team is working efficiently and effectively across all floors. Your tasks will include but will not be limited to:

• To work closely with the Executive Housekeeper and to deputise in their absence, in order to assist with the leadership and operational running of the housekeeping team.
• Manage housekeeping budgets, including cost controls with regards to the housekeeping labour costs and profitability.
• To be aware of any agency costs and to ensure they are in line with the hotels room capacity.
• To ensure your team and any agency staff working are fully briefed on what’s expected prior to the start of their shift.
• Development and maintenance of all department control procedures and systems to maximise productivity and identify and reduce problem areas.
• Assist with the organisation, ordering and par levels of inventories for linen, uniform and all other fixed assets.
• Monitor, positively respond to, and action all guest and internal audit feedback directly in a way that reflects the Nobu Hotel brand guidelines and values.
• To offer strong leadership, mentoring, and guidance to your team.
• To be an advocate for training and development in order to foster progression and retention throughout your department.
• To be an ambassador for Nobu as well as a strong leader who embodies our values and commitment to our teams.

BENEFITS OF JOINING OUR TEAM

• £1000 Refer a Friend Scheme
• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties Worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Access to a suite of innovative and varied learning and project opportunities
• Mental Health First Aiders within the team
• Exciting wellness and volunteering opportunities
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts off all food and beverage
• Free meals whilst on duty

EXPERIENCE

• Experience in a Head Housekeeping role.
• Experience in a 5* hotel.
• Good understanding of budgeting, scheduling, productivity and inventory controls.
• This individual must be willing to work flexible hours as needed during busy times and high-profile events.

#LI-NS

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.