Front Of House

Front of House & Mail Room assistant

Salary - 25K

Location - W1K - Westminister

Work Pattern - Mon - Fri / 9 - 5

Are you a recent graduate or looking for your first role to kick-start your career? Look no further! We are currently recruiting for a front of house role within a huge Residential Management company.

Situated on London's grandest square, and just around the corner from Bond Street and Mount Street the building is our clients flagship project. It is a superbly designed private residential development, comprising of 42 apartments, and will be home to some of the most successful and interesting people from around the world. This will include a 25 metre swimming pool, gymnasium, sauna and steam, treatment rooms, games room and private cinema.

Key responsibilities are (but not limited to):

• greet and farewell all residents, guests and visitors in a friendly and warm manner using their names when known whilst providing exceptional 5* service
• Look after all the resident needs, assisting with suitcases, providing umbrellas, etc.
• Sorting and delivering incoming mail and packages
• Check arrival and departure reports for all visitors to anticipate and satisfy needs
• Run errands for residents, such as picking up and delivering dry cleaning and parcels
• Handle resident's queries and requests professionally and efficiently in order to meet or exceed expectations at all times.
• Report any resident complaints to the Manager on duty

What we are looking for:

• Strong written and verbal English communication skills
• Maintain strict and complete confidentiality relative to residents
• Quality driven with a passion for excellence
• Ability to deliver high standards of customer service which is personalised, confident and calm
• Can commit to flexible working hours to meet the demands of a 24 hour operation

This is a great opportunity to join a company that embraces growth and self development. If you think this could be the role for you apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.