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Beaverbrook Town House
Beaverbrook Town House is looking for an experienced and passionate Hotel Manager to oversee all aspects of operations and lead a team committed to delivering the highest standards of guest and member experiences. The ideal candidate will have a strong Food & Beverage background. You will ensure operational excellence across Housekeeping, Maintenance, Guest Relations, Food & Beverage, and Events, while fostering a collaborative, cost-conscious, and proactive working environment.
What you’ll be doing:
- Inspiring a culture of teamwork, dedication, and professionalism across all departments.
- Being present in the day-to-day operation to ensure the delivery of exceptional service to provide a seamless guest journey.
- Focusing on all budgets, forecasts, and cost management for the property.
- Driving continuous improvement through analysing our guest feedback, proactive planning, innovation, and challenging the status quo.
- Ensuring alignment with business goals and strategies.
Who you are:
- Commercially astute, with a strong understanding of luxury hospitality and essentially Food & Beverage.
- A proven leader who leads by example and provides clear direction to teams.
- Strong leadership skills with the ability to motivate and empower staff.
- Effective communicator who can engage with team members, guests, members, and external stakeholders.
- Confident decision-maker with a focus on guest experience and service excellence.
- Proven experience in a similar leadership role within a luxury property is essential.
- Able to juggle front-facing responsibilities while maintaining a focus on proactive planning and operational demands.
Benefits
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Earn up to £1000 for recommend a friend scheme
- Cycle to work scheme
- Uniforms
- And other local benefits