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Front Office Manager
Company: Principal York
Location: York
Full-Time
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first Our approach to diversity in the workplace health wellbeing sustainability...
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Restaurant General Manager
Company: Wendy's
Location: London
Full-Time
Why Wendy s In our founder Dave Thomas brought his square burgers to the table and changed the game In we landed in the UK to do the same and...
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Restaurant Supervisor
Company: Prezzo Sussex & Surrey
Location: Leatherhead
Full-Time
£11.84 PER_HOUR
Restaurant Supervisor per hour plus tronc shared tips on site Here at Prezzo we celebrate the joy of Italian dining this starts in the kitchen and ends with the service...
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Sous Chef
Company: Bone Daddies
Location: London
Full-Time
Wanted - Sous Chef to come rock 'n' roll with our crew - Earning potential for our Sous Chef up to hourWe opened the first Bone Daddies ramen joint back...
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Sous Chef
Company: Wingmans
Location: London
Full-Time
Sous Chef- Wingmans SohoStarting Salary K per annum service charge- Earn up to K per annum Wingmans are seeking a dynamic experienced and self-motivated Sous Chef to assist leading our...
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Team Leader
Company: Area - Dean Smith
Location: Claypotts
Full-Time
At KFC everyone gets a seat at our table We feed our people s potential to be their best selves make a difference and have fun Join us and together...
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General Manager
Company: Bella Italia
Location: Cambridge
Full-Time
At Bella Italia we believe that the best moments in life are those spent with loved ones sharing food friendship laughter and the joy of the Italian table Come and...
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Luggage Porter
Company: Sopwell House
Location: St. Albans
Full-Time
Full Time Luggage Porter per Annum per Annum - Your role in our family To be part of a remarkable team who work effortlessly with our guests to ensure they...
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Room Service Waiter
Company: Sopwell House
Location: St. Albans
Full-Time
Full Part Time per hour years old and above service charge tipsYour role in our family Delivering excellent standards of service in a friendly and professional manner to our guestsBe...
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ASSISTANT MANAGER
Company: Franco Manca England
Location: Exeter
Full-Time
Assistant Mangers from to OTE annual salary service charge Ciao Franco Manca the Neapolitan sourdough pizza restaurant is looking for passionate Assistant Managers for our restaurant in Since our opening...
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Front Office Manager

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York

Principal York

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

OUR HOTEL 

The Milner York 

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day's leave for your birthday 
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship 
  • 30% F&B discount at RBH hotels 
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid 
  • Life Insurance 
  • Employee Assistance Programme 
  • Social and wellness events and activities all year round 
  • Free meals on duty saving you over £1000 per year

And much much more! 

A DAY IN THE LIFE OF A FRONT OFFICE MANAGER AT THE MILNER YORK

What you'll be doing..

  • Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in.
  • Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease.
  • Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere.
  • Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience.
  • Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met.
  • Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised.
  • Ensure that shift planning and scheduling is done in a timely manner to keep the front desk fully prepped and ready to roll.
  • Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience.


    • WHAT WE NEED FROM YOU

    • A people-person with front desk or guest services experience, with leadership skills under their belt.
    • Exceptional communication skills and a natural problem-solver, ready to step in when things get busy.
    • Organised and detail-oriented, especially when handling guest reservations and billing accuracy.
    • Team-focused and collaborative, creating a positive, supportive environment for colleagues and guests alike.
    • Ready to make quick, confident decisions that keep things running smoothly.
    • High energy and adaptable, thriving in a fast-paced, guest-facing role where every day brings something new.

    EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .


    Apply Now
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