Luggage Porter

Salary – £24,960 plus service charge

Holiday – 28 days holiday, enhanced after 5 years of service.  

But there’s more...  

• Free meals on duty.  

• Uniform offered and dry cleaned.  

• Complimentary on-site parking is available whilst on duty. 

• Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.  
  

• Discounted employee friends & family rates at Arora Hotels.  

• Food and beverage discounts.  

• Christmas gifts and employee parties  

• Introduce a friend scheme 

• Cycle 2 work scheme.  

• UK attraction discounts @ Merlin Entertainments.  

• Taste card. 

• Life assurance scheme.  

• Wage stream.  

• Employee assistance programme.  

• Arora star employee recognition.  

• Long service recognition award.  

 About us... 

Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.   

A bit about what you will do...  

Luggage porters in our team provide a warm welcome to our guests, assisting with their luggage and fulfilling their requests promptly and efficiently. They are instrumental in creating a memorable stay for each of our guests. 

• Greet our guest with a warm welcome and an infectious smile 

• Assists our guests in and out vehicles by opening doors graciously and courteously. 

• Ensuring all luggage needs are dealt with promptly and professionally. 

• Knowledgeable about the hotel facilities, activities, promotions, and happenings in the local area to provide accurate information. 

• Deliver or collect any guest’s packages, messages, and letters from their rooms. 

• Manage luggage storage room ensuring luggage is labeled and stored neatly. 

 More about you...  

• Providing high quality service comes naturally to you. 

• A smart and professional appearance. 

• Excellent communication skills 

• You value being part of a team and supporting your colleagues. 

• Most of all, you will have an approachable, positive, and proactive manner.