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Domestic Abuse Advocate

Apply Now

West Bromwich

Red Snapper Group


£22,308 - £24,310 per annum


Red Snapper Recruitment are recruiting for a Domestic Abuse Advocate based in Sandwell.

The purpose of this role is to Provide direct casework support, advice, information and empowerment to individuals experiencing Domestic Violence and Abuse through telephone contact and face to face meetings.

This is a full-time 37.5 hours (Mon - Fri), permanent contract, offering a salary between £22,308 - £24,310 per annuum based on experience. Travel is required.

Main duties and responsibilities

  • Advocate for and work with standard to medium risk victims of domestic abuse to help them access services to keep them and their children safe.
  • Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
  • Refer to and joint work with the Independent Domestic Violence Advisors (IDVAs) and other internal and external services, when cases are assessed as high risk or additional needs are identified.
  • Take referrals via drop-ins and telephone contact, gathering information regarding the victim and their circumstances, assessing the information, agreeing needs and identifying risk.
  • Attend criminal and civil court with clients when required, so that they feel supported and are aware of the process.
  • Facilitate support groups face to face and via online platforms, such as the 'You and me, mum’ group, to empower clients and raise awareness of the dynamics of domestic abuse and the impact on children.
  • Offer general awareness of healthy/unhealthy relationships in a variety of settings to reduce risk, prevent abuse, challenge behaviours and provide support.
  • Develop good working relationships, liaise with outside agencies and be integral attending relevant multi-agency meetings and working in a proactive way to support the family.
  • Ensure active participation in sharing relevant and appropriate information about cases for other involved safeguarding professionals to access.
  • To be an active member of multi-agency networks and meetings, presenting reports and maintaining good communications with other professionals involved and advocacy for the victim.
  • Record case work accurately and ensure the administration of caseload is always up to date.

Person Specification

  • Minimum level 3 qualification in a related field.
  • Relevant previous or current employment/ work experience.
  • Demonstrable ability to use Microsoft Office (Word, Excel, Outlook, Access, Teams), databases and other virtual platforms.
  • Excellent verbal and written communication skills, including concise report writing and presenting at multi-agency meetings.
  • Experience of working with vulnerable adults and children, acknowledging safeguarding concerns and responding appropriately.
  • Have knowledge of complex needs, including problematic substance use, mental health issues and harm reducing interventions
  • Experience of managing complex casework, including issues such as child abuse, mental health, substance abuse, working with trauma in adults and children and crisis intervention.
  • Have knowledge and experience of applying health and safety, GDPR compliance and management.

Role is subject to DBS check at the relevant level.

Alternatively, if this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.