Deputy Head Housekeeper - Live In Accommodation Available

De Vere Tortworth Court

De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.

Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Deputy Head Housekeeper - Live In Accommodation Available

Are you looking for the next step in your Housekeeping Management career? Do you have a keen eye for detail and the ability to lead a diverse team?

We are recruiting for an Deputy Head Housekeeper to join our team at De Vere Tortworth Court, a stunning 201 bedroom hotel in South Gloucestershire.

The role offers a salary of £26,500 per annum plus excellent benefits to include free use of our gym and swimming pool, £50 staff stays at our De Vere Hotels, 31 days holiday plus a paid day off for your birthday, to name just a few.

As the Deputy Head Housekeeper you will work with the Executive Head Housekeeper to set, monitor and maintain the highest level of housekeeping and guest service standards. Your attention to detail will ensure that our guests enjoy meticulously clean rooms and memorable moments throughout their stay. You will deputise for the Head Housekeeper as required in all aspects of supervising the team and regulating housekeeping costs, keeping in line with the business forecasts by maximising room division profitability.

You will lead by example, fostering a culture of warmth where colleagues feel appreciated and by building genuine relationships with your team, you will create a sense of belonging, empowering them to take pride in their work.

Your skills & experience:

• You have previous experience in hotels; ideally already in a similar role and in a similar sized property, however, we will consider applicants who are looking for next step in their career.
• You are able to deliver a consistent level of service under the pressure of guests’ requirements, always with a keen eye for detail.
• You are IT literate and previous Opera experience & Fourth Hospitality would be an advantage. 
• You are aware of all legislation that is relevant to your work including health and safety at work, COSSHH, environmental health and fire precautions
• You have strong communication skills with the ability to motivate and inspire colleagues to deliver a consistent level of service
• You are well organised with good time management skills, prioritising tasks and managing work schedules and rotas to meet operational demands

Benefits:

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Deputy Head Housekeeper.

• £26,500 per annum + Live In Accommodation
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 31 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.