Restaurant Manager

Choose Joy! Bee our next Restaurant Manager! 

We are one of the world’s leading restaurant chains, renowned for our delicious, high-quality offerings. With a strong presence across the globe, we’re still a new player in the UK marketplace, but we’ve been waiting for the right time to bring our fried chicken, burgers, pies and joyful energy to England, Wales, and Scotland.

Whether you are at our flagship UK restaurant in central London, collecting Jolly Spaghetti at our first US drive-thru in New Jersey, dropping in for some much-craved Chickenjoy in Dubai Mall or picking up our Yumburger at one of our original restaurants in Metro Manila- you’ll soon see that the spirit of fun and family runs through our entire team. We put in the care and attention to ensuring each of our guests have a great experience and delicious food, but it all starts with having the right people in the right place with the right attitude.

That’s where you come in…

Job Description:

As a member of our team, you become part of our community. You need to be a team player, great at communicating and bringing positivity to your role.

You will need to bring your A-Game to every session, our teams cross train- we’ll need you to bring your expertise and enthusiasm to your role- whether that’s ensuring that our fried chicken is the best it can be, looking after guests or getting our orders expertly packaged up. You need to have great attention to detail and have a readiness to get stuck in.

You will be responsible for leading and managing the daily operations of your restaurant. Your primary objective will be to ensure the smooth functioning of the restaurant whilst delivering exceptional customer service, maintaining high food safety standards and driving profitability. You will lead a team of dedicated employees, fostering a positive work environment that promotes growth, accountability and commitment to excellence

You will be responsible for the below key points, including but not limited to;

-       Operations management; overseeing the daily operation of the restaurant, ensuring compliance with Jollibee operational standards and health and safety regulations. Managing inventory levels, ordering supplies and optimising cost control.

-       Team leadership; recruiting, training and developing a motivated team of staff members. Conducting regular performance evaluation, providing feedback, coaching and mentoring to team members.

-       Compliance and reporting; ensuring compliance with all legal requirements including food safety employment laws and health and safety regulations, whilst also meeting the high Jollibee standards in all operations. Preparing and submitting accurate reports on sales, performance, labour and inventory.

You will need:

·       2 years' experience in a General Manager/Restaurant Manager role

·       Basic understanding of food safety and health and safety – full training will be provided

·       The right to live and work in the UK

·       An energetic & can-do attitude, willing to go the extra mile to exceed our guest’s expectations

·       Great leadership skills and the ability to coach others

Here at Jollibee, we celebrate all individuals- we are an equal opportunities employer and we’re proud to come together as a community. We welcome applications from all!

Although due to the high volume of applicants at Jollibee, we will try to get back to everyone but if you don’t hear from us after 2 weeks then you may have been unsuccessful on this occasion. However, look out for other roles with us via our website as something that may be better suited to you may come up.