Sales Manager - Leisure

  MAIN RESPONSIBILITIES

·         Develop, implement and execute comprehensive sales strategies to achieve individual revenue goals and increase market share.

·         Identify and target key market segments and develop strategies to capture new business opportunities.

·         Generate and maintain customers of defined accounts through sales activities (face to face calls, telephone calls, site inspections etc.)

·         Establish and maintain strong relationships with local DMCs, overseas Tour Operators and other client groups (ie Corporate and Mice if applicable as per specific market segmentation) to generate leads and secure sales.

·         Conduct market research to stay updated on industry trends, competitor activities, and customer preferences, and use the insights to set-up sales and marketing strategies, to be shared and discussed with the Director of Sales & Marketing.

·         Monitor own sales performance, analyse sales data, and generate regular reports to evaluate progress, identify areas for improvement, and recommend corrective actions. Closely monitoring of own accounts performance and production from managed accounts.

·         Develop and negotiate sales contracts and pricing agreements with clients to maximize revenue and profitability while maintaining strong customer satisfaction.

·         Work closely with the operations team to ensure smooth handover of bookings, efficient guest service delivery, and seamless event execution.

·         Maintain a high level of knowledge about the resort's facilities, services, promotions, and local attractions to effectively communicate with customers and address their needs.

·         Handle site inspections with individual clients or groups (if required also on weekends/evenings).                                     

Key Competencies

·         Communication & interpersonal skills

·         Sales & Negotiation skills

·         Market knowledge

·         Proactive and driven

Ready to make a difference? Apply now and start your journey with Radisson!