F&B Business Development Manager

Clermont Hotel Group Central Support Office

Contract: Full Time
Payment: Salaried
Salary: £50,000 per annum + incentive

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.

The role of Business Development Manager - Food & Beverage, is to drive revenue into our defined food and beverage outlets, through private social events, exclusive use buyouts, private corporate dining and group dining opportunities in line with budget.  With a three-year strategy to develop new food and beverage outlets across our group, you will contribute towards launching new openings within the vibrant London food and drink scene and defining CHG restaurants & bars as firm favorites and destinations of choice for EA’s, concierge companies, identified commercial partners and key agents when considering their corporate entertainment requirements.

This role will have the responsibility for generating new businesses and growth through proactive management of existing accounts, focused on corporate socialising.
The role will also be responsible for supporting the development and tactical management of food and beverage third party channels to positively influence demand during off peak and low season periods to maximise capacity and revenue for our restaurants and bars.

What you'll be doing

• Have a clear understanding of the food and beverage business mix, budget strategy and support accordingly
• Support the delivery of the strategic food and beverage plan across each hotel to achieve target revenue
• Consistently deliver on agreed weekly activity targets for leads, calls and appointments and demonstrate results from the activity
• Grow revenue and deliver targeted revenue growth through relationship building and understanding of our existing clients
• Understand our competitors' business through site visits, keeping up to date with trends to help inform our strategy
• Identify innovative ways to drive new sales leads with a structured follow up plan
• Understand areas of focus for underperforming food and beverage outlets and find ways to address the shortfall
• Work closely with hotels to help align pricing and proposition with relevant competitor set
• Utilise salesforce and other food and beverage CRM systems to enrich client specific data to build a deep understanding of accounts, the opportunities that exist and to share key information specifically focusing on food and beverage.
• Consistently look for opportunities outside your own remit to benefit all hotels in the group

What you'll bring

• Comprehensive understanding of the London restaurant. bar and social events market
• Excellent at building new and existing client relationships to understand account drivers to benefit food and beverage revenues
• Will challenge the status quo to look at news ways of working
• Target driven
• Can work collaboratively across our hotels and central teams
• Adaptable to different markets & segments
• Highly commercial and lives and breathes the key business measures
• Knowledge of restaurant and bar reservation, distribution and lead distribution platforms, e.g. Open Table, The Fork, Design my Night, SquareMeal

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.