Corporate Concierge

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico is now hiring for a Corporate Concierge, that will be based in the London offices of one of a world renown Bank! 

Our Concierge will leave all guests and colleagues with a positive and lasting impression of the bank as a market leader in visitor experience and service excellence, ensuring that the highest level of customer care and personal service is provided to all stakeholders in the clients’ business. 

In this varied role, the Concierge will assist the bank’s staff across all areas of the Welcome Services. We are looking for someone who is proactive, flexible, can build strong working relationships. They will be comfortable to take ownership of a range of tasks and consistently deliver five-star customer service.

Shift pattern: 47.5 hours per week, Shifts from 8:30 to 19:00 Monday-Friday.
Salary: £36,556 per annum

The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can-do attitude. 

The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously. 

Previous experience in a customer service role or concierge role essential. 

Must have a valid SIA license or be comfortable obtaining one.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.