Sales Manager

Circa £45,000-£50,000 per annum

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

Position Overview
The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity. The resort has been designed to give guests an unforgettable experience, and we believe that begins with creating an environment where our team feels valued, supported and able to do their best work.
Our culture is built on kindness, collaboration and respect. We believe in looking after people, encouraging personal growth and celebrating individuality.
We are seeking a passionate and results-driven individual to lead our Sales department, establish our market presence, and build long-term relationships with clients across all segments. As the Sales Manager, you will play a crucial role in positioning our hotel and creating a foundation for lasting success.

Key Responsibilities:
• Develop and execute a strategic sales plan to build pre-opening awareness and drive bookings across leisure, corporate, and group segments.
• Conduct competitive market analysis to identify business opportunities and optimise revenue generation.
• Cultivate and maintain strong relationships with key clients, industry stakeholders, and local businesses.
• Represent the hotel at industry events, trade shows, and other networking opportunities.
• Collaborate with the marketing team to create compelling promotions, packages, and advertising that align with our brand.
• Prepare sales forecasts, performance metrics, and regular reports for senior management.
• Work closely with other departments, including revenue management, front office, and F&B, to ensure a seamless guest experience from inquiry to departure.

Role Requirements
• Previous experience in the hospitality industry as a Sales Manager or similar role
• Great leadership skills with the ability to inspire others.
• An ability to influence and negotiate at all levels.

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Team Member pass so you can visit the zoo during your time off.
• An amazing working environment - Where else can you see critically endangered animals from your office window or stroll among rare giraffes and tigers on your lunch break.