Floor Manager

Housekeeping Supervisors

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Floor Manager executes daily inspections of all assigned areas overseeing the daily and evening operations of housekeeping ensuring cleanliness, managing housekeeping staff, and maintaining high standards of guest room presentation. These include guest service, maintenance of rooms and corridors as well as pantries in accordance with hotel standards. The floor Manager undertakes basic office duties when needed.

ABOUT YOU

• Experience in the in a supervisory or leadership role within housekeeping
• Luxury hospitality experience
• Familiarity with the high expectations of cleanliness and organization required in a luxury setting
• Proven ability to handle guest complaints or special requests effectively and professionally
• A background in leading and managing a team, whether as a Housekeeping Supervisor, Senior Housekeeper, or similar position
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Good level of written and spoken English
• Flexibility to work varied hours
• Takes pride in own professional grooming
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your work
• Confidence & professionalism when interacting with high profile guests
• A background in hospitality management or a related field
• Certifications related to housekeeping or hospitality

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 days paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Enhanced pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.