Hospitality - Store Team Leader

When we founded over Benugo 20 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

We are looking for a Store Team Leader to join the team at The Science Museum.

As a Store Team Leader, you will lead and support the day-to-day operation of our cafés and restaurants, providing a friendly, high-quality catering and hospitality service across the Science Museum. You will lead by example, motivating the team while performing a variety of practical tasks associated with food production and service, ensuring an excellent visitor experience at all times.

Job Type: Full Time - 30 Hours

Hourly Rate: £13.50ph 

Key Responsibilities

• Deliver catering and hospitality services across multiple locations on site

• Lead, support and treat team members with respect, setting a positive example

• Be visible and approachable during service periods, ensuring customer expectations are consistently exceeded

• Provide a friendly, efficient and hygienic service to all customers

• Ensure prompt service, high standards of presentation and fully stocked service areas

• Oversee goods receipt, stock control and stock rotation of deliveries

• Maintain clean, safe and tidy store, kitchen and service areas at all times

• Support team members across kitchen and front-of-house as required to deliver an efficient service

• Ensure strict adherence to food safety, health & safety and environmental standards

• Attend required training and rigorously follow cleaning schedules

• To carry out regular checks of the business centre and training academy areas for maintenance, housekeeping and other health and safety issues. Report to the line manager

• To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take

• Have good Health & Safety knowledge
• Flexible with a can-do attitude, customer focused
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Have a flexible approach to work
• Lead by example, always acting in a professional manner
• Excellent communication skills
• Responds quickly to drive business through periods of low demand
• Takes the initiative
• Excellent time management

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!