Senior Data Analytics Manager

Clermont Hotel Group Central Support Office

Contract: Full Time
Payment: Salaried
Salary: Circa £83,000 per annum

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.

Are you a data-driven professional with a passion for turning insights into action? Are you looking for an opportunity to make a real impact in a growing, people-focused hospitality business?

Clermont Hotel Group is proud to be an inclusive and empowering place to work, with 85% of our team say we’re a great place to work - and now we’re looking for a Senior Data Analytics Manager to join our Central Support Office and help drive commercial performance across our estate.

This is a hybrid role, based in our Central Support Office, with three days in the office and two from home. You’ll lead a small but high-impact team, turning operational and commercial data into actionable insights and supporting senior stakeholders across Finance, Operations, and Commercial functions.

What you’ll be doing

• Analytics and Insights Development
• Lead the creation of data models, dashboards, and reports to provide industry-leading commercial analysis
• Develop stable data warehousing solutions across operational, commercial, and financial systems
• Partner with operational, commercial, and finance teams to embed dashboards and performance metrics into daily decision-making
• Use predictive analytics and scenario modelling to support strategic planning and budget processes

Commercial Strategy Support

• Analyse operational performance to identify risks and opportunities for growth and efficiency
• Provide clear, actionable insights for business reviews and executive presentations
• Translate complex data into meaningful insights for General Managers, Finance Directors, and the Executive team
• Support property projects by providing ROI analysis and commercial reporting
• Align data insights with broader business strategies to drive performance

Data Management and Governance

• Ensure the integrity, availability, and quality of data across systems and dashboards
• Work closely with IT to optimise data pipelines and analytics infrastructure
• Maintain compliance with data privacy standards and governance requirements
• Contribute to AI initiatives and group-wide analytical solutions

Team Leadership

• Manage and mentor a team of two operational analysts
• Conduct appraisals and one-to-one meetings, fostering development and growth
• Champion a culture of curiosity, analytical excellence, and continuous improvement
• Support succession planning and capability building within the Operational Finance team

What you’ll bring

• Proven experience in a senior data analytics role, ideally within hospitality, retail, or consumer services
• Advanced proficiency in SQL, Python, and BI tools such as Power BI or Tableau
• Strong business acumen and the ability to influence senior stakeholders
• Excellent communication and presentation skills
• Bachelor’s degree in Data Analytics, Business, Hospitality, Economics, or related field
• 5+ years of progressive experience in data analytics, with a track record of turning insights into action
• A driven, success-oriented mindset with a focus on results and continuous improvement

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.