Assistant General Manager (AGM)

Assistant General Manager

Since 2006 we have been the UK's home of ethically sourced, grass-fed beef, cooked over charcoal and paired with our award-winning wines and cocktails. We became B Corp certified in 2022 and are the only restaurant group in the UK to place in the Best Companies for 13 consecutive years, meaning we have some of the happiest people in the industry working here! This is alongside raising over £1 million for Action Against Hunger and being rated as one of the most sustainable groups in the country.

As an Assistant General Manager at Hawksmoor, you’ll play a vital role in leading the team, driving the business and delivering the exceptional hospitality experience we’re known for. You’ll partner closely with the General Manager and senior team to ensure the smooth day-to-day running of the restaurant while supporting, developing and inspiring the next generation of Hawksmoor leaders.

What You’ll Do

• Lead, motivate and develop a high-performing team to deliver warm, genuine hospitality
  
• Support the General Manager in achieving commercial targets and operational excellence
  
• Oversee service standards, training and guest satisfaction across all departments
  
• Build and maintain a strong floor presence, setting the tone for Hawksmoor standards
  
• Work closely with the kitchen and bar teams to deliver seamless guest experiences
  
• Take ownership of projects that drive business performance and team engagement
  

Who You Are

• Experienced as an Assistant General Manager, strong Restaurant Manager, or similar senior FOH role in a quality, high-volume venue
  
• A natural leader with excellent communication, organisation and people skills
  
• Commercially astute with an understanding of sales, costs and profitability
  
• Passionate about food, drink and creating unforgettable guest experiences
  
• Collaborative, values-driven and ambitious to progress to General Manager
  

Our Values

• Welcome Everyone – we are warm, welcoming and help everyone feel comfortable being themselves
  
• Work Hard and Be Nice to People – we balance hard work and ambition with integrity, kindness and fun
  
• Hit Hawksmoor Standards – we all take accountability for the part we play
  
• Keep Evolving – we continue to develop through listening, learning, feedback and new ideas
  

Benefits

• 28 days’ holiday (including service charge)
  
• Free staff meals on shift + 50% off for visits with loved ones
  
• Paid overtime on salaries
  
• Income protection & death-in-service cover
  
• Paid annual volunteer days
  
• Wagestream early wage access and financial wellbeing tools
  
• Referral bonuses from day one
  
• Exclusive savings on travel, shopping & experiences
  
• Restaurant welfare budget for snacks, drinks & support
  
• Full training package: Food Safety, H&S, HR quals + five-stage management development programme (run in partnership with the Watershed Management School)
  
• Enhanced maternity & paternity leave
  

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key, and high standards are met together. Whether you’re just starting out or looking to grow your career, we’re committed to supporting you every step of the way so you can thrive and be happy at work. If you're excited about this role but aren't sure if you meet every single requirement – please apply anyway. You might be just who we’re looking for.