Floor Housekeeper

Company: Nobu Hotel Portman Square

Location:
London (West)
W1H 7BG
London

Date Posted: 2025-10-25 12:00:44

Salary: Up to £44,000 including service charge and benefits

Job Type:

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Closing date: 26/11/2025

As a Floor Housekeeper at Nobu Hotel London Portman Square, you’ll lead by example - ensuring every room and corridor reflects our commitment to precision, care and crafted hospitality. With a hands-on approach and a keen eye for detail, you’ll guide your team, maintain immaculate standards and help create a calm, welcoming environment for every guest.

You will

  • Lead and support Room Attendants across your designated floors
  • Ensure rooms and common areas are cleaned and maintained to the highest standards
  • Carry out room checks and provide feedback to team members
  • Deputise for the Housekeeping Coordinator when needed
  • Report maintenance issues promptly and follow correct procedures
  • Monitor and replenish cleaning supplies and housekeeping stock
  • Organise inventories for linen, uniforms and fixed assets
  • Schedule shifts and arrange cover when necessary
  • Support and train new team members, fostering a collaborative environment
  • Work evening shifts when required and act as main housekeeping contact
  • Attend team meetings and contribute ideas for service improvement
  • Liaise effectively with all departments, building strong operational relationships
  • Ensure compliance with safety procedures and statutory standards
  • Empower colleagues to deliver excellent service to guests and internal teams
  • Oversee performance management and appraisals within your team
  • Participate in housekeeping projects and suggest improvements
  • Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro
  • Demonstrate a proactive, positive approach to leadership and guest care

What We’re Looking For

You bring experience in housekeeping and team leadership, ideally within a luxury hotel setting. You take pride in cleanliness, organisation and supporting others to succeed. With a calm, confident presence and a genuine passion for hospitality, you’ll ensure every guest feels cared for and every team member feels valued.

Benefits of Joining Our Team

  • £1000 Refer a Friend Scheme
  • Two hotel-wide social events each year including our Employee Awards Night
  • Discounted overnight stays across Nobu properties worldwide
  • Discounted Pilates classes and wellness treatments
  • Opportunities to progress within our hotel and the wider Nobu portfolio
  • Innovative learning and development opportunities
  • Exciting wellness and volunteering initiatives
  • Up to 33 holiday days through length of service
  • Life Assurance Scheme
  • Cycle to Work Scheme
  • Discounts on all food and beverage
  • Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

 

Ref: 1|4|HI|1413061477

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