Senior Sales Manager

Radisson Blu Hotel, London Canary Wharf East

Salary: £58,000 per annum
Job Type: Permanent
Hours: Full-time
Town: London

Situated on the east bank of the Thames, the four-star New Providence Wharf hotel is a modern luxury retreat near the world-famous O2 Arena, and just 20 minutes from the ExCel Centre and London City Airport.

We are looking for a proavctive, detail orientated, and service-driven Senior Sales Manager to lead the successful delivery of high-quality events. In this role, you will oversee the planning and execution of conferences, meetings, and banquets, ensuring exceptional service and seamless event operations.

What we offer:

£58,000 per annum
Permanent, full-time contract

Benefits

• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

As a Senior Sales Manager, you will play a key role in driving sales, managing client relationships, and collaborating effectively to ensure the successful delivery of bespoke events.

Responsibilities will include but are not limited to:

Full account management within the Sales segment
Develop and implement proactive sales strategies and business development on a local level
Recognise and care for our key business partners as well as our regular & loyal guests
Use business tools, systems, and databases to forecast and track key account metrics
Leading in house client events in collaboration with the team
Communicate effectively with the hospitality team to identify new opportunities at all levels
Raise the profile of the property by attending brand wide organised events
Support the Director of Sales from time to time on ad hoc projects
Work collaboratively with the wider Operations and Commercial Team
The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed:

Enthusiastic, approachable, and friendly character
Previous experience in a hotel sales environment
Knowledge of the local market is preferred
Willingness to learn and develop professionally
Flexibility to attend evening and weekends engagements from time to time

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel, London Canary Wharf East.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.