Restaurant Host

Company: Champneys

Location:
Ashford
TN25 4HR

Date Posted: 2025-10-02 13:00:35

Salary: 12.6 - 12.6

Job Type: Permanent

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Restaurant Host

Champneys Eastwell Manor

Contract: Part Time
Salary: £12.60 per hour plus gratuities

We have a fantastic opportunity for a Restaurant Host to join our expanding team. As the prestigious and luxurious brand that we are, we are focused on wellness and wellbeing, our F&B also reflects this.

We have a number of outlets and are fortunate to be very busy, our Restaurant Hosts support the team by providing a warm welcome to all guests entering the food and beverage venues, assisting provision of a fine dining experience and monitoring the booking process for Champneys guests and ensuring a positive ambience of food and beverage venues.

Some duties and responsibilities include;

  • Ensuring that all guest receive a warm welcome upon arrival for their meals, being pleasant and helpful to the guests without over familiarity.
  • Ensuring that guest’s bookings are managed in accordance with the requirements and practices of the food and beverage department.
  • Ensuring that appropriate menus and allergen information is readily available for guests for the meal periods.
  • Ensuring that room service orders are taken as required and delivery of room services are managed for the meal period.
  • Ensuring that the ambience of the restaurant is in keeping with the standards of the Champneys group for the meal period.
  • Having a working knowledge of each day’s menus in order to answer guest’s queries.
  • Informing the person in charge of any non-resident guests or club members using the restaurant (so that they can be billed)
  • Dealing with guests comments and complaints initially and report these to the person in charge.
  • Participating in the restaurant, bar and room service in accordance with the requirements and practices of the food and beverage department.
  • Upselling where possible
  • Assisting with the setting up and service of additional functions/parties when required.

You will have great attention to detail, be attentive to guests and thrive in a customer focused environment. Flexibility is important, you will be required to work shifts including evenings, weekends and public holidays.

As a health resort we do not have a bar, which means typically our evening shifts finish around 10.30pm

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

  • Health, Wellness and Wellbeing incentives
    • Digital fitness programmes
    • Nutrition guides and recipes
    • Self-Guided meditation
    • Wellbeing podcasts
  • Champneys experiences (such an overnight stay or an ultimate spa day experience)
  • App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
  • In house social media connecting our Champneys Family
  • Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
  • Motivating, rewarding and engaging colleague events.
  • Discounted stays for you, your friends and family at any of our properties.
  • Complimentary Spa Day on completion of your probationary period.
  • 50% discount on all Champneys products.
  • Great discounts on our partner products Elemis and Clarins.
  • Discounted membership to our exceptional health clubs.
  • Merlin Entertainments Attraction.
  • Introduce a friend incentive.
  • Long Service celebrations.
  • Free parking [Hotels and Resorts only].
  • Professional Uniform.

Ref: 1|2|PBI|3707604

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