The Standard Brussels

Sales & Events Coordinator

The Standard Brussels

Sales & Events Coordinator

Opened since May 2025, The Standard, Brussels marks the hotel brand’s third outpost in Europe.

Set in the city’s Northern Quarter, The Standard, Brussels brings the brand’s design, culture and activation-driven philosophy to Belgium.

With 180 guestrooms (plus 20 residences), the modern, new-build project features many stages for The Standard’s renowned day- and nightlife. A ground-floor greenhouse welcomes guests and locals into the lobby lounge, restaurant, and terrace. Upstairs, The Rooftop features its own restaurant, bar and garden—set to become a neighbourhood destination. Throughout the building, additional public and private event spaces are platforms for happenings.

The Standard, Brussels will welcome a new set of creative, dynamic guests into the brand ethos. In Brussels, The Standard’s signature mix of playful, sophisticated, unexpected hospitality finds roots and resonances in local culture.

The simple premise behind The Standard is that it is anything but. Founded in 1999, the goals of every Standard are to up the aesthetic stakes and defy convention while attending to every detail, embracing our local communities, providing a welcoming and inclusive environment for our teams and, of course, delivering a smashing good time for our guests.

Job Purpose

The Events Executive is responsible for assisting the Sales & Events teams with the arrangements for groups, meetings, social events and familiarization trips.

Duties and Responsibilities:

• Lead & Event Management

• Handle incoming inquiries for group bedroom bookings, meeting spaces, catering functions, and F&B outlets.
• Prepare and send customized proposals; Quote and negotiate pricing within established parameters, prepare client contracts, pro formas and follow-up on the deposit payments.
• Conduct site inspections, email and telephone enquiries of prospective and existing event clients.
• Quote and negotiate pricing within established parameters, prepare client contracts and pro forma. Handle follow-up of the invoicing closure of the events.
• Plan, organize, and manage your booked events while serving as the primary point of contact, through the use of the CRM platform Envision and in collaboration with DOS, Director of F&B, Marketing & Culture Director, Design Manager, Revenue & Reservations Manager.

• Cross-Departmental Collaboration

• Work effectively with the Meetings & Events Coordinator, Front Office, Housekeeping, Kitchen, Operations, and other hotel departments to ensure seamless communication and event execution.

• Knowledge & Customer Service

• Maintain thorough knowledge of hotel services, operation hours, function spaces, entertainment options, banquet offerings, safety guidelines, and evacuation plans.
• Stay informed about competitors' products and services.
• Answer incoming calls professionally and handle inquiries per department procedures.
• Foster positive guest relations, promptly addressing requests and resolving complaints tactfully.
• Re-actively promote and upsell hotel facilities and services to maximize revenue.

• Sales Coordination

• Assist the Sales Department with uploading/updating corporate bids into the Cvent Lanyon platform.
• Assist the Sales Department with keeping the Envision (CRM) platform up to date with various client-and account information.
• Manage and follow the billing procedures of the group reservations department to ensure accurate payment records.
• Support the Events team with additional tasks as required.

• Professional Conduct & Compliance

• Develop and maintain positive and productive working relationships with colleagues and departments.
• Uphold confidentiality of proprietary materials and information.
• Adhere to company and department policies and procedures.
• Ensure professional personal appearance and dress code in compliance with company standards.

Required skills and Qualifications:

A minimum of 2+ years’ experience as a Sales-, Reservations- or Events agent (looking to progress) with experience ideally gained within a similar Lifestyle Hotel or large 4- or 5-star Hotel in Brussels or the Benelux region.
In addition to this, the ideal candidate will also...
• Have a solid understanding and detailed knowledge of Event Sales, Planning & Group Bookings
• Have a solid understanding and detailed knowledge of the Brussels Hotel & Events market along with current trends
• Exceptional attention to detail with strong Administration and IT and Excel skills
• Fluency in French and/or Dutch in addition to English is preferred for this role

Benefits Include
• CDI - Contrat à Durée Indéterminée
• 20 Days Holiday + Public Holidays
• Meals on Duty
• Worldwide Travel Discounts via The Standard Advantage platform & Hyatt Hotels
• Employee & Family Rates across all Standard and Bunkhouse properties
• In-house Experience Programme
• F&B Discounts ranging from 25%
• Recruitment Referral scheme
• Local Transport benefit
• Eco-vouchers
• Social Committee with regular monthly social activities