Tour Guard

As part of the team, you should live and breathe our people values; being guest focused, people centric and unleashing your potential. Our values are not just words on paper; they are the heart and soul of our business, where you’ll experience the true essence of working for the Tudor Hotels Collection. It’s because of you that our customers & guests will walk away with stories and memories to last a lifetime. 

The Role

As a Tour Guard, you will create an immersive and thrilling entertainment experience for our guests. You'll embody the persona of a Prison Warden or another prison role, to create an unforgettable atmosphere for our guests in various themed environments. You'll also lead on tours for the paranormal and historical significance of Bodmin Jail.

Responsibilities include

• Guide groups of guests through the Hotel History Tour & Ghost Walks
• Engage with guests during dinner service, embodying your persona
• Engage with guests in a lively and interactive manner while maintaining a safe and respectful environment
• Handle guest inquiries and concerns professionally and effectively
• Administrative work surrounding guest preferences to tailor guest experience.

• Guide guests and free roam guest facing areas while you embody the personas provided and stay in character

Required Skills & Experience 

• GCSE English or equivalent
• Excellent communication and presentation skills.
• A flare for history
• Experience in theatre/performance/tours
  
• Good organisation skills

The Benefits

• 28 Days holiday
• Extra days holiday for your birthday
• Free meals on shift
• Free Gym access on-site
• Employee Assistance Programme 
• Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.

Work Schedule

• Part Time
• Flexibility to work evenings, weekends, and holidays
• Hours are across Mon-Sun, 15:00-22:30, subject to changes due to demand

Luxury | History | Cornwall

When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.