Maintenance Manager

About Us

Bedford Lodge Hotel & Spa is a luxury, four AA red star guest destination nestled in Newmarket, Suffolk. Surrounded by three acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and character of a Georgian country house, yet offers the very best in modern comfort, cuisine, hospitality, and luxury.

The Team

Working within a highly luxurious four-star property means that every guest area and facility must be kept in impeccable working order and to the highest standards of presentation.  The maintenance team provide exceptional responsive and improvement services to ensure that everything exceeds our guests’ expectations.

About the Position

We are looking for an experienced maintenance professional to lead our Maintenance Team with general property and spa maintenance. You will be responsible for a small team including a Maintenance Assistant, Gardeners & Painter/Decorator.

With no two days the same and in a business that’s open 24-7, you will have the self-motivation to thrive in a demanding environment and manage an ever-changing list of priorities.

As the Health & Safety representative for the property, you will be responsible for regular checks within the Hotel including weekly fire alarm tests and regular fire drills, as well as ensuring the hotel is safe, functional and meets 4 red star standards.

You will be available to work Monday – Friday (40 hours) plus able to provide on-call support.

About You

• Firstly you will be a proactive problem solver with a wide range of property maintenance skills.
• You will have exceptional project management skills with the ability to facilitate, coordinate and prioritise multiple maintenance projects.
• You will have a hands-on style of management.
• You will be a strong communicator with the ability to build strong stakeholder relationships.
• Ideally you’ll have electrical, plumbing and plant room experience together with a relevant qualification.
• You’ll have experience of balancing a preventative maintenance program with reactive maintenance.
• An eye for detail to ensure maintenance is carried out to the highest standard.
• Awareness of H&S and COSHH in relation to property maintenance and water management.

Why Join our Team

A privately owned, independent hotel we have the opportunity to focus on what we do best – creating memorable moments for our guests and taking care of our staff as one big team.
We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?

What We Offer

• Employee Assistance Programme (Hospitality Action)
• Free meals whilst on duty
• Paid breaks
• An extra day of leave on your birthday
• Complimentary membership of The Health & Fitness Club
• Discounted membership of The Health & Fitness Club for your partner
• 50% food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar
• 20% discount on treatments and spa days at The Spa at Bedford Lodge Hotel
• Discounted accommodation rates
• Discounted hotel stays across the Pride of Britain hotel group
• Option to purchase wine at cost price
• Long service awards
• Reward and recognition scheme
• Generous ‘Refer a Friend’ scheme
• Pension scheme
• Industry relevant training