Housekeeping Supervisor

Company: The Edinburgh Grand, a Luxury Collection Hotel

Location:
Edinburgh
EH2 2AD
United Kingdom

Date Posted: 2025-10-16 02:04:54

Salary: £30638.0 PER_YEAR

Job Type: Full-Time

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JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Edinburgh Grand is a five-star luxury hotel set in the former Royal Bank of Scotland headquarters at 42 St Andrew Square. Blending historic architecture with modern elegance, it offers spacious apartments, refined dining, and exceptional service as part of Marriott’s Luxury Collection. Join us and be part of a team delivering outstanding hospitality in one of Edinburgh’s most iconic buildings.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An extra day's holiday for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A HOUSEKEEPING SUPERVISOR AT OUR HOTEL

Lead the housekeeping team with energy and pride, ensuring every room and public area sparkles and leaves a lasting impression.

Conduct spot-checks of guest rooms and common areas, ensuring each space is spotless, well-stocked, and ready to wow our guests.

Coordinate daily tasks and schedules with the Head Housekeeper, keeping everything running smoothly and hitting service targets with style.

Mentor and motivate the housekeeping team, offering training and support to help them deliver their best work every day.

Keep tabs on stock levels, from linens to cleaning supplies, and work with the Head Housekeeper to ensure everything is ready for a busy day.

Jump in to help the team during peak times, leading by example and showing what top-notch service looks like.

Respond to guest requests with enthusiasm, whether it’s extra amenities, special room setups, or a quick touch-up—going the extra mile to make their stay unforgettable.

Ensure health and safety standards are met, maintaining a secure and welcoming environment for guests and staff alike.

WHAT WE NEED FROM YOU

Experience in a housekeeping role, ideally with some leadership responsibilities and a love for creating beautiful spaces.
A sharp eye for detail, ensuring every room is perfect and ready to exceed guest expectations.
Strong organisational skills to manage schedules, oversee tasks, and keep the team in sync.
Great communication skills to lead, motivate, and support the team with a positive attitude.
Problem-solving abilities, always ready to tackle unexpected challenges and guest requests with professionalism.
A hands-on approach and flexibility, ready to step in and support the team wherever needed.

A commitment to high standards of cleanliness, safety, and health to ensure a pristine and safe environment.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please inform us.

Ref: 1|6|HA|2544058

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