Revenue Manager

At Hotel Indigo K West Shepherd’s Bush, we believe the soul of the neighbourhood is as important as the strength of our strategy. As we prepare to launch something bold and local in the heart of West London, we’re looking for a Revenue Manager with sharp instincts, analytical brilliance, and a passion for performance. You’ll guide the commercial journey of our hotel, turning insights into actions and forecasts into results.

Hotel Indigo is more than a hotel, it’s a celebration of local culture, character, and community. We’re building a place that blends creative energy with smart hospitality, and our Revenue Manager will play a central role in shaping our competitive edge and market success.

Annual salary: £54,200

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• IHG Employee rate across 6000 hotels globally
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Private medical insurance access
• Interest-free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World-class development programmes, apprenticeships, and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

• Maximise potential: Use data-driven strategies to optimise room, F&B, spa, and event revenue across all distribution channels.
• Lead the numbers: Monitor, analyse, and forecast demand using industry tools and systems, ensuring our pricing and inventory strategies are on point.
• Manage channels: Maintain rate parity, visibility, and content across OTA, GDS, brand websites and direct channels, ensuring seamless systems integration.
• Collaborate widely: Partner with Sales, Marketing, Finance, and Reservations to ensure alignment across the business and drive total revenue.
• Own the forecast: Prepare and lead forecasting meetings, budget submissions, pace reports, and support strategic commercial planning.
• Elevate campaigns: Guide digital marketing efforts through insights and results tracking, from PPC to seasonal packages and tactical promotions.
• Know the market: Keep ahead of competitor pricing, local demand patterns, geopolitical shifts, and emerging revenue opportunities.

You’re commercially savvy with a love for detail and an eye for opportunity. Here’s what helps you shine in this role as our Revenue Manager:

• Proven experience in a revenue management role within an IHG hotel environment
• Strong knowledge of Opera PMS, IHG Concerto, CRS, channel managers, and data analysis tools
• Commercial acumen across all revenue streams, not just rooms
• Excellent forecasting, analytical, and reporting skills
• Ability to lead meetings, influence stakeholders, and drive performance
• Comfortable with pricing strategy, digital marketing integration, and budget ownership
• Experience with luxury or lifestyle hotel brands and pre-opening strategy is a plus

If you’re ready to shape our story with strategy, analysis, and insight, we want to hear yours. Join us as Revenue Manager at Hotel Indigo K West Shepherd’s Bush, and help us put creativity and clarity at the heart of every commercial decision.