Senior Sales Manager

At Hotel Indigo K West Shepherd’s Bush, we’re not just opening a hotel, we’re launching a vibrant, neighbourhood-inspired experience. We’re looking for a Senior Sales Manager who knows how to turn connections into contracts, strategies into results, and leads into long-lasting relationships. If you’re ready to bring fresh energy, bold thinking, and serious commercial drive to our pre-opening team, this could be your perfect next move.

What’s Our Story?

Hotel Indigo celebrates the spirit of each local area, from our design to our culture to the people who power our brand. As we prepare to open our doors in Shepherd’s Bush, we’re building a team that’s passionate about telling our story, selling our spaces, and standing out in the London market.

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• IHG Employee rate across 6000 hotels globally
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Private medical insurance access
• Interest-free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World-class development programmes and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

• Drive business: Manage your own key accounts and generate new leads across corporate, leisure, group, and event segments.
• Exceed expectations: Smash your personal targets and contribute to the overall sales goals of the hotel: room nights, ADR, F&B, and event revenue.
• Strategise smartly: Work closely with the Group Director of Sales & Marketing to design and execute commercial plans, promotional campaigns, and proactive sales strategies.
• Build relationships: Cultivate long-term partnerships with our cluster sales and marketing teams, IHG Sales teams, clients, agencies, and local businesses that go beyond transactions, and keep guests coming back.
• Know your market: Stay on top of local trends, competitor activity, and demand shifts to identify new opportunities and adapt plans quickly.
• Own your numbers: Prepare regular reports, track conversion, and share insights that keep us commercially sharp and proactive.

You’re dynamic, persuasive, and love closing deals, but also thrive on building relationships and making connections that last. To shine in this role, you’ll ideally have:

• At least 4–5 years of sales experience in the hospitality industry, IHG sales experience preferred
• Proven ability to generate business across multiple segments
• A commercial mind-set and strong understanding of sales KPIs, budgeting, and reporting
• Confidence with CRM systems and Microsoft Office tools
• A collaborative spirit, great presentation skills, and natural rapport with clients
• Fluency in English (other languages are a bonus) and pre-opening strategy experience is a plus.

If you’re ready to make your mark with a bold new hotel in West London, we want to hear your story. Join us as Senior Sales Manager at Hotel Indigo K West Shepherd’s Bush and help shape a launch that’s as unforgettable as the neighbourhood itself.

All applicants must be legally eligible to work in the UK.