Spa Therapist

Role Overview: We are seeking a professional and passionate Spa Therapist to join our team at The Address Hotel. The ideal candidate will deliver a range of spa and wellness treatments to the highest standard, ensuring every guest receives an exceptional and memorable experience.

Key Responsibilities

• Deliver a wide range of spa treatments including facials, massages, body scrubs, wraps, and beauty therapies, in line with brand standards.
• Provide professional consultation to guests, tailoring treatments to individual needs and preferences.
• Ensure treatment rooms and spa facilities are clean, well-presented, and stocked at all times.
• Promote spa services, packages, and retail products to enhance the guest experience.
• Uphold the highest standards of hygiene, health, and safety.
• Work collaboratively with the spa team to meet service and revenue targets.
• Maintain accurate client records and support guest retention through excellent service.
• Handle guest queries and concerns in a professional, courteous, and discreet manner.

Requirements

• Previous experience as a Spa Therapist in a luxury hotel or spa environment preferred.
• Strong knowledge of massage techniques, skincare, and wellness therapies.
• Excellent communication and customer service skills.
• Ability to work weekends, evenings, and public holidays as required.
• A genuine passion for wellness, hospitality, and delivering outstanding guest care.
• Familiarity with spa software systems and proficiency in Microsoft Office applications.
• Flexibility to work evenings, weekends, and holidays as needed.