HR Business Partner

Clermont Hotel Group Central Support Office

Contract: Full Time
Payment: Salaried
Salary: Competitive

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.

At Clermont Hotel Group, we believe that hospitality starts with our people. As a Human Resources Business Partner, you’ll play a key role in creating an environment where every individual feels valued, supported, and empowered to thrive. You’ll be a trusted partner to our hotels and central teams, helping to shape the people agenda, drive engagement, and ensure our values of being bold, adaptable and real, shine through in everything we do.

This role is about more than HR - it’s about making our hotels an extraordinary place to work, so we can deliver extraordinary hospitality to our guests.

As HR Business Partner, your focus will be:

Performance & Development

• Use appraisal data and our talent matrix to spot and support both high performers and those who need a little extra help
• Coach and guide managers to create meaningful development and recognition plans
• Champion learning opportunities and help shape career journeys for our people

Organisation & Efficiency

• Advise on structures and roles to ensure we’re set up for success, with the right people in the right place at the right time
• Support initiatives that improve efficiency and flexibility across hotels and support functions

Engagement & Culture

• Be a true advocate for engagement, using feedback and forums to identify areas for improvement
• Partner with managers to drive action plans that make our hotels great places to work
• Promote a culture of inclusivity, transparency, and open communication

Talent & Succession

• Own the talent agenda within your hotels, ensuring succession plans are active and up to date
• Get involved in collaboration activities and development centres for our rising stars
• Help ensure we always have the right people in our pipeline for future success

Recruitment & Selection

• Support managers to use our recruitment process confidently and effectively
• Partner with our recruitment team to bring extraordinary talent into our hotels

Employee Relations

• Act as a trusted advisor on complex employee relations cases
• Equip and upskill managers to handle ER processes fairly, consistently, and with confidence

What you’ll bring

• Experienced in HR partnering, with a strong understanding of employee relations, engagement, and talent management
• A natural coach who can build trust, influence and guide managers
• Commercially minded, with the ability to balance people priorities with business needs
• Adaptable and confident in working with both hotel operations and central support teams
• Passionate about creating inclusive, supportive, and high-performing workplaces

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.