Host

Crystal Moon Lounge

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE 

The Crystal Moon Lounge Host is responsible for creating a welcoming first impression for guests as they enter the lounge and restaurant. The Host plays a crucial role in managing guest arrivals, coordinating reservations, and ensuring that the dining areas are smoothly and efficiently organized.
This position requires excellent communication skills, a friendly demeanor, and the ability to manage guest expectations while maintaining the highest standards of service. The Host is expected to embody the company's core values of heart, head, and hands, including being supportive, connected, refined, caring, genuine, positive, focused, creative, and entrepreneurial. This role is key to providing a seamless and exceptional experience for all guests.

ABOUT YOU 

• Previous experience in a customer-facing role in a luxury hospitality setting (preferred but not required).
• Excellent communication skills with the ability to engage with guests and create a welcoming atmosphere.
• A professional and polished appearance with attention to personal grooming.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Strong organizational skills and attention to detail.
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Good level of written and spoken English
• Flexibility to work varied hours
• Takes pride in own professional grooming
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your work
• Confidence & professionalism when interacting with high profile guests
• A qualification or certification in Hospitality, Food & Beverage, or a related field (preferred but not required)
• Basic knowledge of food safety and hygiene practices
• Fluent in English (additional languages are a plus)

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Stakeholder pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.