Supervisor

Supervisor – The Foley, Claygate

Located in the vibrant village of Claygate, The Foley is a stylish and lively premium pub known for its warm atmosphere, quality food, and exceptional service. We’re looking for a passionate and confident Supervisor to join our management team and help lead from the front – setting the standard for our team and delivering memorable guest experiences every shift.

About the role:

As a Supervisor at The Foley, you'll support the management team in the day-to-day running of the pub, helping to lead shifts, motivate the team, and keep service smooth, slick, and full of energy. You’ll be hands-on during busy shifts, a go-to for your team, and a key player in driving standards, service, and team development forward.

What you'll be doing:

• Leading by example and supporting the team during busy shifts

• Running sections, managing the floor or bar, and ensuring excellent service at all times

• Handling guest queries and complaints with professionalism and confidence

• Training and supporting new team members

• Opening and closing the pub, cashing up and completing relevant paperwork

• Working closely with management on service standards, sales targets, and team motivation

• Helping to deliver key KPIs like upselling, checkbacks, table turnover, and Reputation score growth

What we're looking for:

• Previous experience in a supervisory or senior FOH role

• Confident, calm and capable under pressure

• A strong communicator and team player

• Organised and hands-on with a keen eye for detail

• Passionate about hospitality and delivering stand-out service

• Flexible, reliable, and able to lead with positivity and professionalism

What we offer:

• Competitive hourly pay (plus tips)

• 20% discount across all Young’s pubs and hotels

• Full training and clear development pathway towards management

• Meals on shift and a fun, supportive team culture

• The chance to be part of a standout pub that values high standards and great people