F&B Assistant

This is a great opportunity to take on the next steps in your hospitality career and lead a Food & Beverage Team with Surya Hotels, working with the team to maximise guest experience.  In a new era in hospitality, make your mark at the Dragonfly Bury St Edmunds Hotel and drive it forwards, embracing our ‘Ownership with Personality’ values.

With the historic town centre just a few minutes stroll away, there is easy access to top Bury St Edmunds shopping, stunning parks and annual festivals. There really is so much to do in the local area!

To be a successful F&B Assistant team you will need;

• A positive, can do attitude towards all customers and other team.
• Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer
• A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers
• Great communicator that enjoys interacting with customers in a lively, fast paced environment

F&B Assistant responsibilities for this role will include but aren't limited to:

• To assist with the correct service of Restaurant/ Bar menu and beverages. 
• Ensure all cleaning in the designated areas is carried out to the Company Standards.
• To ensure all documentation, i.e. checks/bills are completed as necessary and carried out as per the Hotel and Company Standards.
• To deal with any reasonable requests from guests in a professional manner.
• Ensure all standard checklists are used as prescribed.   
• Maintain safety and security for self and guests. 

We offer you:

• Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
• WageStream – we offer the ability to access your wages as you earn them, or save as you earn too!
• Retail and Supermarket discounts
• Discounted meals & stays across all of the groups hotels around the UK, up to 50% off
• A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.
• Bike to work scheme
• Electric Vehicle Scheme
• Bus Saving Scheme
• Flexible working hours
• Inclusion in tronc scheme
• Increasing annual leave

If you feel your experience is a match for this F&B Assistant role, we encourage you to apply today!

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.