Spa Manager

The Role

As Spa Manager, you will oversee the daily operations of COMO Shambhala, ensuring a seamless guest journey and delivering the highest standards of service. You will lead a dedicated team, curate wellness experiences, and drive business performance while embodying the COMO philosophy of mindful living.

Key Responsibilities

• Lead and inspire the wellness team, fostering a culture of excellence and continuous learning.
• Ensure all treatments, guest experiences, and retail offerings reflect COMO Shambhala’s holistic ethos.
• Manage departmental budgets, inventory, and revenue targets with strategic foresight.
• Collaborate with Sales, Marketing, and Corporate teams to promote COMO Shambhala initiatives.
• Host and coordinate visiting practitioners, retreats, and wellness events.
• Uphold health, safety, and sustainability standards in all aspects of the operation.
• Drive innovation through training, development, and guest engagement.

What We’re Looking For

• Proven leadership in a luxury spa or wellness environment.
• Deep understanding of holistic wellness practices and guest-centered service.
• Strong communication and interpersonal skills.
• A proactive, self-motivated approach with a commitment to excellence.
• Passion for sustainability and corporate social responsibility.
  

What we will offer you: 

• Competitive salary + annual performance bonus
• Employee rates for all COMO Hotels and Resorts properties worldwide
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide 
• Employee discounts on Nobu London
• Career development opportunities
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to free financial advice
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service
• 28 paid holidays per year, increasing with service
• NEST Auto-enrollment Pension
• Company Sick Pay