General Manager
Company: Urban Pubs & Bars
Location:
London
SW12 9AU
United Kingdom
Date Posted: 2025-09-09 20:05:27
Salary:
Job Type: Full-Time
General Manager - Refurbished Social Pub - Up to £50k + Bonus - SW London (Balham) - Live-in Accommodation
Balham’s Social Pub, The Hagen & Hyde, is your new playground. A refurbished social hub on Balham High Street, blending laid-back vibes with big-night energy—from after-work pints to pub quizzes and Friday dancing. We’re after an outgoing, entrepreneurial General Manager to lead our vibrant team and keep the magic alive.
The Role
- Be the face of the venue: run operations as if it’s your own business
- Drive smart, commercial decisions to grow the bottom line without compromising guest experience
- Lead, train, and inspire a team to deliver consistently outstanding service and standards
- Be a community ambassador: raise the venue’s profile, forge partnerships, and get involved locally
- Innovate with events and experiences that surprise and delight both guests and the team
What We’re Looking For
- Heart-on-your-sleeve leadership: own the role, stay bold, stay calm under pressure
- No ego, just action: roll up your sleeves and get things done
- Minimum 2 years’ experience as a General Manager (varies by property)
- Exceptional communication and organisational skills; approachable and hands-on
- Outstanding customer service and floor leadership
- An entrepreneurial spark—excited by new ideas and growth
- Passion for people: mentoring, developing, and having fun
What’s In It For You
- Salary up to £50k + bonus
- Newly Refurbished Live-in accomodation available
- Ongoing training and clear career progression with new openings nearby
- Perks across all our pubs, bars, and restaurants
- True ownership, shape strategy and lead with confidence
- Annual team trips abroad, incentives, and a warm, family-like culture
- 28 days holiday
- Free meals on shift
- Employee Assistance Programme (EAP)
- Generous referral scheme (up to £1,000 per successful hire)
- Wagestream, access your wages on demand
- Birthday day off on us
- Cycle to work scheme
- Enhanced maternity/paternity/adoption pay
Ready to lead Balham’s social scene? Let’s chat. Get in touch to arrange a tour, a sample shift, and a conversation about shaping The Hagen & Hyde’s next chapter.
Ref: 1|6|HA|2521199
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