Night's Team Supervisor / Duty Manager

Company: Holiday Inn Express Manchester Airport

Location:
Manchester
M90 5DL
United Kingdom

Date Posted: 2025-08-29 20:04:49

Salary:

Job Type: Full-Time

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JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Holiday Inn Express Manchester Airport is ideally located 1.9 miles from the Airport terminals, metro, bus and train stations. Our onsite bar and cafe serves meals and snacks daily, with selected dishes available 24hrs a day. Wake up in the morning with our included Express Start breakfast, or if you have an early flight, a Grab & Go option is available from 4am.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An additional days leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year

And much much more!

AN EVENING IN THE LIFE OF NIGHT'S SUPERVISOR / DUTY MANAGER AT OUR HOTEL

What you'll be doing...

Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!

Managing a team of 2/3 people on shifts, you will be welcoming late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.

Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.

Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.

Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.

Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.

Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.

You will be working 5 nights out of 7, shift times are: 22:45-07:15

WHAT WE NEED FROM YOU

A natural night owl who’s comfortable working through the late hours.

Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.

Good with numbers and detail-oriented, especially when handling nightly audits and reports.

Reliable and calm under pressure, able to manage guest needs and unexpected situations.

Team player who can work independently, setting the stage for a smooth start in the morning.

Good communications skills to work well with your colleagues

High energy and adaptability, thriving in the quiet but active world of night shifts.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

Ref: 1|6|HA|2517786

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