Chef De Rang

Description
Nestled in the heart of Mayfair, our exclusive Cigar Lounge offers a refined and relaxed environment for connoisseurs and guests seeking sophistication, privacy, and impeccable service. Combining a carefully curated selection of premium cigars, fine spirits, and elegant surroundings, the lounge provides a haven of luxury and comfort in one of London’s most prestigious districts.

About the role:
We are looking for a dedicated Chef De Rang to join our front-of-house team in delivering an exceptional guest experience within the cigar lounge. This is a unique opportunity to be part of a team that takes pride in expert service, product knowledge, and a warm, attentive approach.

In a nutshell:

• Manage your section during daily lounge service, ensuring guests are welcomed and well attended to at all times
• Provide in-depth knowledge of our cigar collection, spirits, cocktails, and light food menu
• Maintain a calm and professional atmosphere while anticipating guest needs and preferences
• Deliver a seamless experience from order to payment, including accurate handling of bills and payment processing
• Ensure the lounge remains pristine, well-stocked, and ready to receive guests throughout operating hours
• Assist and guide new team members, ensuring all service standards and SOPs are upheld
• Handle guest requests or concerns with discretion, warmth, and urgency

About you:

• Attentive, well-presented, and naturally courteous
• A confident communicator with a calm and welcoming presence
• Passionate about hospitality, with an interest in cigars, fine spirits, and luxury service
• A self-starter with a proactive, hands-on approach
• Exceptional attention to detail and a high standard of personal integrity
• Ability to maintain discretion and professionalism in a private, members-only setting
• Comfortable working in a slower-paced, guest-focused environment where service quality comes first

In return, we offer fantastic rewards and benefits (T&Cs apply):

• Private medical benefits
• Discounts in over 800 retail outlets
• Discounts on food & beverage across our venues
• Enhanced sickness and maternity pay
• Life assurance and pension scheme
• Complimentary meals while on shift
• Uniform laundry service
• Ongoing learning & development opportunities
• Employee assistance programme and access to occupational health nurse
• Clear pathways for promotion and growth

- Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!