Expeditor

Radisson Blu Hotel, London Bloomsbury

Salary: £25872.08 per annum
Job Type: Permanent
Hours: Full-time
Town: London

Radisson Blu, Bloomsbury Street is a boutique neighbourhood hotel where the area’s literary past meets contemporary design. Set moments from the British Museum, Covent Garden, and Tottenham Court Road station, the hotel’s mid-century panelled design kindles the feeling of a modern London townhouse.

As an Expeditor in our Food & Beverage team, you will ensure every dish leaves the kitchen looking perfect and on time. Acting as the link between our chefs and service team, you will check food quality and presentation, coordinate timings during busy service, and help deliver a smooth, memorable dining experience for our guests. If you have a good eye for detail, can stay calm under pressure, and enjoy working as part of a busy team, we’d love to hear from you.

Benefits

• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Responsibilities of Expeditor will include but are not limited to:

*Oversee the preparation and deliver orders to the tables
*Ensure the order has visual appeal
*Check that the order is correct and address adjustments before delivery to the customer
*Comunicate to kitchen team on order priority, special requests and allergies
*Communicate with wait staff for accurate and timely delivery of every order
*Inspect restaurant premises according to sanitation regulations and assist with cleaning
*Handle customer complaints to preserve restaurant reputation
*Support staff by filling gaps such as clearing tables, delivering beverages 
*Process customer special requests and communicate changes to the kitchen

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed

*Truly passionate about the Hospitality Industry;
*Previous restaurant or bar experience in a busy environment is preferred but not essential;
*Excellent personal presentation;
*Good understanding of food hygiene and health & safety procedures;
*Ability to function independently with a minimum of supervision;
*Excellent communication skills, the ability to communicate verbally and in writing ;
*To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel, London Bloomsbury.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.