Restaurant Brunch Manager, Bath WatchHouse.

House Manager, Bath.  

  In Short:

This is more than management — it’s leading one of WatchHouse’s flagship Houses in the heart of the Cotswolds. As House Manager, you’re the face of the House: living our Core Values, setting the tone for hospitality, and driving people and performance.

You’ll create a buzzing, welcoming space where guests feel at home and your team thrives. With a hands-on approach, you’ll deliver exceptional experiences, inspire your team, and keep the House performing at its best.

Bring your leadership and passion, and we’ll give you the training, support, and tools to thrive.

Directly Reports into: Area Operations Manager. 

Key Responsibilities: 

• Motivate and empower your team to consistently perform at their best, fostering a collaborative and passionate work environment. 

• Take ownership of your House’s financials, focusing on KPIs, and continuously seeking ways to increase revenue and drive efficiency. 

• Oversee daily operations to ensure the Modern Coffee Experience is delivered to every guest, every day, knowing that hospitality is what sets WatchHouse apart. 

• Ensure smooth opening and closing procedures, proactively manage issues, and maintain a well-stocked and functional cafe. 

• Actively mentor and develop your team, ensuring opportunities for growth and development within WatchHouse. 

• Manage and maintain all compliance in your House, from daily due diligence to EHO inspections. 

• Uphold and instill the highest standards of cleanliness, quality, and service across the House. 

• Create a vibrant, sociable, and exciting workplace that employees are proud to be a part of. 

• Address challenges with a proactive and solutions-oriented mindset, ensuring a seamless customer experience. 

• Work closely with senior management to align your House with WatchHouse’s vision and goals. 

In Short: 
At WatchHouse, the House Manager role is a hands-on role for an inspiring leader who thrives in a fast-paced, premium environment. With a focus on people, quality, and performance, you’ll take ownership of your House and team, delivering exceptional experiences for both employees and guests. This is for people who love specialty coffee, hospitality, and leadership and want to grow their career. 

Key Skills: 

• Live and breathe the WatchHouse Core Values of Passion, Empathy, Diligence and Can Do. 

• Always maintain a high level of personal hygiene and appearance. 

• A hands-on leader who motivates and supports their team to achieve operational and personal excellence. 

• Comprehensive understanding of Food Hygiene and Health & Safety standards. 

• Strong understanding of financial metrics and the ability to drive a profitable and high-performing site. 

• Skilled in managing both front-of-house and back-of-house operations in a high-volume environment. 

• Passionate about creating outstanding customer experiences with attention to detail and quality. 

• Thrive in a fast-paced environment, adjusting as needed to meet evolving business needs. 

• Committed to mentoring and developing your team members to help them grow and succeed. 

• Unwavering focus on cleanliness, organization, and maintaining impeccable service levels. 

• Quick thinker who can address and resolve issues efficiently and effectively. 

• Confident in making decisions, taking ownership, and leading your House independently. 

What can you expect at WatchHouse:  

• Salary: Up to £36,000 per annum
• Tronc: Approximately £2,500 per annum
• Bonus Scheme: Up to £8,000 per annum (paid quarterly), linked to achievable KPIs

• Free Coffee & Drinks – Always – Sip on your favourite drinks, even on your days off. 

• Monthly Coffee Gift – Take home 250g of premium WatchHouse coffee every month. 

• Free Lunch Every Shift – Fuel up with great food on the house. 

• Team Social Budget – Celebrate, connect, and unwind with your team outside of work. 

• Annual WatchHouse Party – Our legendary celebration featuring Core Value Awards, and prizes like trips to coffee farms! 

• 30% Off All Food – Any House, any time, just for being part of the team. 

• 30% Off Retail Coffee – Stock up on your favourite WatchHouse blends whenever you like. 

• Work in Beautifully Designed Houses – Join inspiring spaces equipped with industry-leading tools, surrounded by passionate hospitality professionals. 

• Supportive Managers – We listen, we care, and we adapt to support your needs. 

• Best-in-Class Training – From your first shift, we set you up for success with on- and off-shift development. 

• Access to SCA Training – Advance your coffee expertise with recognised industry training (role dependent). 

At WatchHouse, we were born from a passion to do better—driven by diligence, attention to detail, and a genuine care for our craft and our people. We are a people-first business that values individuality, personality, and the unique contributions of every team member. We champion diversity, insist on equality, and foster inclusion as a non-negotiable part of our culture. Our team thrives in a respectful, collaborative environment where feedback is welcomed, support is mutual, and excellence is pursued together. Guided by our core values—passion, can do, diligence, and empathy—we build meaningful relationships, celebrate contributions, and work with purpose to deliver the Modern Coffee experience. 

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