Hospitality / Events Assistant

The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.

Find out more about us at www.benugo.com

Hospitality/ Events Assistant 

We are looking for an enthusiastic and flexible individual to join our team.

This exciting role offers the opportunity to work a variety of hours each week, depending on business needs.

ROLE PURPOSE: 

To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service. 

KEY ACCOUNTABILITIES: 

General: 

• To work within Benugo policies and procedures at all times 
• To support Benugo vision around People, Product, Customers and Profitability 
• To engage with the team in a collaborative and constructive manner 
• To demonstrate a commitment to customer service excellence and deliver against Benugo service standard 

 Role Specific: 

• Delivering fantastic customer service and facilitating any guest requirements to the best of your ability 
• Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytime catering, dependent on the Event requirements 
• Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required  
• Laying up tables to standard both quickly and efficiently 
• Serving food and drinks to guests in the correct style 
• Enthusiastically and politely interact with guests as appropriate 
• To be polite, courteous and well presented at all times 
• Proactively resolve issues/complaints and involve Event Supervisor or Manager as needed 
• Maintain a high standard of cleanliness, in line with Food Safety procedures 
• Work well within the team, assisting with other duties and responsibilities as and when required 
• To undertake staff training as and when necessary 

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!