Cluster M&E & Groups Sales Manager

The Cumberland

Contract: Full Time
Payment: Salaried
Salary: competitive

The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!

What you’ll be doing

As Cluster M&E & Groups Sales Manager, you will be a key driver in generating revenue through the effective management and promotion of our Meetings & Events (M&E) and group business offerings. Your primary focus will be on developing and nurturing relationships with clients, understanding their unique needs, and crafting tailored solutions that align with our commitment to delivering exceptional hospitality experiences. You will work closely with internal teams to ensure seamless execution and to elevate every event to extraordinary levels.

In this role, you will develop and implement sales strategies that capitalize on market opportunities, driving revenue growth across our hotels. Your strong analytical skills will enable you to track performance metrics, identify trends, and provide actionable insights to enhance our service offerings. You will also lead initiatives to strengthen cross-departmental collaboration, ensuring a unified approach to meeting client needs.

What you’ll bring

• Proven experience in M&E sales or event management, with a track record of exceeding sales targets
• Exceptional communication and interpersonal skills, with the ability to build lasting relationships with clients and colleagues
• A results-oriented mindset, with the ability to analyze data and make informed decisions
• Strong organizational skills, with the ability to manage multiple projects and priorities effectively
• A passion for the hospitality industry and a commitment to delivering outstanding service
• Experience in developing and executing successful sales strategies in a competitive environment
• Collaborative spirit, comfortable working with diverse teams to achieve common objectives

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.