Head Housekeeper

Head Housekeeper - West London/Middlesex

£32,000 per annumDelivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in West London/Middlesex. The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview:

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities:

• Lead, manage, and inspire the housekeeping team to meet high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure consistent quality.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training, and development of the on-site team.
• Ensure team members are trained, productive, and supported through coaching and mentoring.
• Maintain full compliance with health, safety, and company policies.
• Promote professionalism, reliability, and a positive team culture.

Candidate Profile:

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership skills with a track record of developing and motivating teams.
• Excellent communication abilities, both written and verbal.
• Confident using IT systems for scheduling, reporting, and team management.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.

Benefits:

• Private medical insurance
• Generous Holiday entitlement
• Comprehensive training and ongoing development
• Career progression opportunities
• Discounts with major retailers
• Access to confidential mental health and wellbeing support
• Workplace pension scheme
• Life insurance

Apply Now

This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role and drive standards at a well-established hospitality site in Middlesex.