Deputy Head Housekeeper

Nestled in the Wiltshire countryside, just a stone’s throw from Bath, Beechfield House is a beautifully maintained Victorian country house set within eight acres of picturesque grounds. With its award-winning AA Rosette restaurant, luxurious bedrooms, heated outdoor pool, and relaxing spa treatments, Beechfield House offers guests a tranquil and indulgent escape in an elegant yet welcoming setting.

As an independent hotel with a strong reputation for personal service and quality, we pride ourselves on creating memorable experiences for every guest.

Working at Beechfield House means joining a close-knit team where every role matters and growth is supported.  

Main Purpose:

The Deputy Head Housekeeper is ensuring that the highest standards of cleanliness, hygiene, and presentation are maintained throughout the hotel. This is a hands-on role involving supervising the housekeeping team, managing inventory, and ensuring a comfortable and pleasant environment for all guests.

Duties and Responsibilities:

• Oversee daily activities to ensure efficient operations.
• Perform regular inspections of guest rooms and public areas.
• Monitor and manage inventory of cleaning supplies and guest amenities.
• Place orders and conduct regular inventory checks.
• Ensure high levels of guest satisfaction through attention to detail.
• Assist in preparing staff schedules and maintaining accurate attendance records.
• Ensure adherence to health and safety regulations and hotel policies.
• Coordinate with other departments for smooth operations and events.
• Assist in all aspects of housekeeping management as needed.
• Prepare reports on housekeeping performance and standards.

Essential:

• Previous experience in a 5* Hotel is mandatory.
• Must lead by example, recognising when to 'manage' and when to 'lead'
• Good communication skills
• Business-oriented and a natural attitude towards providing excellent quality service
• Self-organised with attention to detail
• Hands On Attitude

Package benefits:

• Meals on duty
• Provision and laundry of uniform
• Employee recognition awards
• Performance review and personal development plan
• Internal transfer and promotion opportunities
• Support in the development of your career
• Preferential room rates within the hotel group for yourself and family & friends