Guest Service Associate - Housekeeping

Greet guests upon arrival with a friendly and professional demeanor.

Escort guests to their tables and present menus.

Manage table reservations using reservation software or manual logs.

Answer phone calls, provide information about the restaurant, and handle inquiries or complaints courteously.

Coordinate with the restaurant team to manage table turnovers, wait times, and special guest requests.

Maintain a clean and organized reception/hostess area.

Monitor guest satisfaction and inform management of any concerns or feedback.

Maintain knowledge of restaurant offerings, daily specials, and events.

Assist with menu distribution, decorations, or event setup if needed.

Ensure guest seating preferences (indoor/outdoor, smoking/non-smoking) are accommodated where possible.

Follow grooming and hygiene standards consistently.