Administration Assistant

Administration and Business Support - Tunbridge Wells Care Centre

Contract: Permanent

Salary: £12.53 Per Hour

Shift Type: Dayshift

Contracted hours: 16

Tunbridge Wells Care Centre is a bright, modern home in a residential area of Royal Tunbridge Wells, offering person-centred nursing, dementia and palliative care for up to 70 residents. The home features spacious ensuite rooms, wheelchair-accessible facilities, welcoming communal areas, a dedicated hair salon and large landscaped gardens, all supported by a compassionate team committed to kindness, dignity and comfort.

Be the friendly face that makes a difference become our Administration Assistant at Tunbridge Wells Care Centre!

At Tunbridge Wells Care Centre, we believe that great care starts from the very first hello. As our Administration Assistant, you’ll be the welcoming face and calming presence at the heart of our home the first person that families, professionals and visitors meet, and the friendly voice at the end of the phone.

Role: Administration Assistant
Location: 142 Upper Grosvenor Road, Tunbridge Wells, TN1 2ED
Salary: £12.53ph
Hours: 16 hours per week, 9:00am-5:30pm, Wednesday and Thursday's.

Start Date - Beginning of September

In this vital front-of-house role, you’ll support the day-to-day running of the home by providing efficient, professional and warm administrative support. From logging enquiries and helping with admissions to coordinating with internal teams and handling supplier calls, you’ll help keep everything running smoothly behind the scenes all while creating a positive first impression.

What you’ll be doing:

•  Welcoming visitors, families and professionals to the home with a friendly and helpful manner
•  Answering and managing incoming calls and emails with confidence and professionalism
•  Supporting the Administrator and Home Manager with a wide range of admin duties
•  Liaising with all departments within the home, as well as external suppliers and support office teams
•  Logging enquiries from prospective residents and families, and ensuring prompt follow-up
•  Helping maintain electronic records and ensure accurate documentation
•  Supporting the smooth coordination of internal communications and systems

What you’ll bring:

•  Excellent communication and interpersonal skills in person and on the phone
•  A warm, approachable, and professional manner
•  Good attention to detail and a methodical, organised approach
•  Confidence using IT systems and office software
•  Previous experience in a busy administrative or front-of-house environment
•  The ability to multitask and remain calm under pressure

Why join Canford Healthcare:
We’re a family-run care provider with values that truly matter: Care, Family, Honesty and Commitment. You’ll be part of a team that puts people first including you. We believe in supporting our staff to do their best work, in a friendly and collaborative environment where every role is recognised and appreciated.

Ready to bring your people skills and professionalism to a role that really matters?

Apply now and help create a warm, well-run home as our new Administration Assistant.

Contract Details

• Pension
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)