Restaurant Supervisor

PREZZO ITALIAN IS OPENING IN RUGBY!

Restaurant Supervisor (Duty Manager) - Prezzo Italian
"Better Careers for Everyone!" 

£12.61 per hour - plus tronc and access to our stunning commission scheme!

As a Duty Manager at Prezzo Italian, you’ll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. 

You’ll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you’ll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. 

More than anything, you’ll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.  

How we work 

• Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. 
• Make every guest interaction count—engaging with warmth and delivering a personal touch that leaves a lasting impression. 
• Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. 
• Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.  

• Support the Assistant Manager and General Manager in running shifts. 
• Ensure the team is clear on their tasks and provide guidance where needed. 
• Lead by example, maintaining high service standards and teamwork. 
• Ensure guests feel welcome and looked after during their visit. 
• Step in to resolve minor guest issues and escalate where necessary. 
• Support the team in delivering an excellent dining experience. 
• Help train and develop new team members. 
• Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. 
• Assist in managing stock levels and restaurant cleanliness. 
• Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. 
• Work with management to maintain efficiency and compliance and highlight potential risk.  

Experience We Value 

• Previous experience in a supervisory or team leader role, ideally in hospitality. 
• A positive attitude and strong communication skills. 
• Comfortable working in a fast-paced environment. 
• Ability to support and guide a team. Understanding of health & safety and food safety basics. 
• Passion for great service and guest experience. 
• Willingness to learn and develop in a leadership role .

Prezzo Perks: What’s in it for you? 

• TRONC and Commission Schemes – earn more as you drive success! 

• 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends. 

• Your birthday off! 

• Employee Assistance Programme & GP appointment helpline. 

• Grow with us - Career development opportunities & internal progression pathways. 

Apply Now! 

Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!