RISING STARS: OPERATIONS MANAGER IN TRAINING

Full Time

£23,995 per annum plus monthly service charge, typically £2,400 annually

37.5 hours

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Overview

Rising Stars: Creating Future Hospitality Operations Managers
Unlocking the potential in future hospitality Rising Stars, through hands-on operations experience in our prestigious hotel management programme.

Entry Requirements

• Possess a genuine passion and hunger to develop within the luxury hospitality industry.
• Proficient in the English language.
• Eligible to work in the UK.
• Have 12 months related industry experience gained via previous work placement or employment advantageous but not essential.
• Hospitality Degree advantageous but not essential.

Key Responsibilities

• Become a member of the team within your given department, follow the direction and guidance of the HOD and attend all meetings relevant to your programme
• Complete the online training courses assigned for each department
• Attend a quarterly meeting with your Executive Mentor
• Complete a key hotel project authorised by General Manager following a project pitch.
• Take part in developmental workshops
• Attend Graduation and Celebration event at the end of programme.
• Desired outcome would be that you are retained by Grantley Hall and are offered a suitable permanent position.
• You will receive regular performance reviews to ensure you are being empowered and given on-going feedback to help you grow and develop.

Please note, if you are successful in progressing to the next stage of the process, the next stage is an in person assessment centre at Grantley Hall.

Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• Discounted hotel stays with Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
• Grantley Academy to support your development
• Annual paid volunteering days