Housekeeping / Cleaner

Housekeeping / Cleaner

JOB DESCRIPTION

Location: York

Working Period: Full Time

Reports to: General Manager

WHO IS Fusion?

At Fusion, we’re not just another company—we’re a team of passionate, forward-thinking individuals on a mission to redefine student living. We are pioneers in the Purpose Built Student Accommodation (PBSA) sector, creating spaces that are more than just buildings—they are communities where students thrive.

We believe in creating a positive impact by putting kindness, quality, and attention to detail at the heart of everything we do. Our approach is thoughtful and considerate, focusing on crafting living spaces that foster growth, success, and happiness for our residents.

Your Role: The Heart of Our Clean Spaces

In Housekeeping at Fusion, you’ll play an essential role in ensuring our properties shine with cleanliness and provide a welcoming environment for our students. You’ll have the opportunity to directly impact their daily lives by maintaining a safe, comfortable, and sparkling space for them to live, study, and grow.

Your responsibilities include:

Cleaning & Maintenance Duties:

• Daily Cleaning: Keep the communal areas spotless with tasks like vacuum, sanitizing surfaces, and wiping down glass panels and mirrors to perfection.
• Waste Management: Keep communal bins empty and replace liners as needed, ensuring waste is disposed of responsibly, adhering to recycling guidelines.
• Room Inspections: Carry out room checks to spot any issues and escalate as needed to ensure high standards.
• Handover Protocol: End your shifts with a thorough handover, ensuring a seamless transition between team members and upholding our high standards.

Supplies & Inventory Management:

• Restocking: Monitor and replenish cleaning supplies and toiletries, ensuring we always have what we need.
• Reporting: Keep the General Manager or Community Manager updated on inventory levels and make suggestions for reordering.

Maintenance & Safety:

• Report Issues: Spot and report any maintenance issues, ensuring they are quickly addressed to maintain the building’s high standards.
• Safety First: Help identify and flag potential safety hazards to ensure a safe living environment for all.

Attention to Detail:

• Exceeding Expectations: Ensure all areas are impeccably clean, with a strong focus on presentation and hygiene.
• Special Requests: Address any specific cleaning requests or special projects with precision and care.

Resident Interaction:

• Friendly and Professional: Be the face of Fusion’s commitment to excellent customer service by interacting with students in a positive, professional manner.
• Resident Satisfaction: Respond promptly and effectively to cleaning requests, showing that you care about their comfort and well-being.

Why You’ll Love Working With Us:

• At Fusion, we’re all about more than just a job. We’re looking for a team member who brings positivity, reliability, and a strong sense of responsibility to our community. Here, you’ll get the chance to contribute to a meaningful cause—creating spaces where students thrive!
• We value flexibility in our team, especially during student intake weekends, where your role will be key to maintaining a high standard of cleanliness and providing students with a fresh start.

KEY SKILLS & CAPABILITIES

• Attention to Detail: You’ll take pride in your work, ensuring every corner is spotless.
• Time Management: You’re efficient and able to manage your tasks effectively within designated time frames.
• Reliability: We can count on you to show up and do your best work day in and day out.
• Communication: You’re approachable and able to communicate well with residents and your team.
• Problem-Solving: You can think on your feet and quickly resolve any unexpected challenges that come your way.
• Customer Service: With a friendly attitude, you’ll always put residents’ needs first.
• Adaptability: Whether it’s a change in schedule or a special cleaning project, you handle it with grace.
• Health & Safety Awareness: You’ll ensure that all cleaning tasks follow health and safety regulations.

EXPERIENCE AND KNOWLEDGE

Essential:

• Experience in cleaning large scale buildings.
• Experience in interacting with clients or residents
• Working alone or as part of a team.
• Acting effectively and efficiently on tasks and responsibilities given.
• Awareness of Health and Safety guidelines.

Desirable:

• Competency in other languages.
• Experience working with diversity and in different markets.