Concierge

Thursday - Saturday 7am - 7pm, Sunday 12 - 7pmWe’re Centrick — residential property experts with a clear mission: to make lives better, every day.

Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.

With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.

What You’ll Be Doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

• Provide a helpful and knowledgeable service to all clients, visitors and contractors
• Sort all post and deliver to post boxes, managing “signed for” post in line with procedures
• Report all concerns, complaints and issues to Centrick Estate Management team
• Patrol all areas in quiet period, making sure all areas are clean and tidy
• Ensure that all keys/access devices must be accounted for and signed out where applicable
• Ensure CCTV is fully operational and provide recordings upon request by management or the police
• Comply with Health & Safety rules at all times

What You Need to Succeed

• Experience of working in a similar role is highly desirable
• Be an engaging communicator, both written and verbal, able to build rapport with clients and residents
• Demonstrate attention to detail, accuracy and timeliness

What's in it for you?

• Time to Recharge: 25 days’ holiday (Pro rata) plus bank holidays
• Future Security: Enhanced pension scheme based on role
• Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
• Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
• Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
• Mental Health Support: 24/7 mental health services
• Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
• Giving Back: One volunteer day annually to support a charity or cause close to your heart
• Reward Platform: Monthly perks how you like

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.