Receptionist

Administration and Business Support - The Amwell Care Home

Contract: Full Time

Salary: £12.21 Per Hour

Shift Type: Days

Contracted hours: 40

Our private, luxury care home is in the beautiful market town of Melton Mowbray. We offer Residential, Dementia, Nursing & Respite care for 88-residents.

As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!

What we offer:

• £12.21 per hour
• Pension
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)

What You’ll Do

Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.

What We’re Looking For

•  Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
•  Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
•  Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
•  Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.

Why You’ll Love This Role:

•  Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives.
•  Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
•  Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.

about us:

Our care home is part of Care Concern Group; a market leading, family-owned care group operating over 100 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

We are driven by the five core values that define the Care Concern Group:

Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.