Waiter – Food & Beverage

Join our team as a Waiter – Food & Beverage - Early September 2025 Start

Are you bold, driven towards excellence, guided by intuition, and grounded in empathy? If so, we want you to join our team at The Twenty Two.

The Role

As a Waiter – Food & Beverage, you will:

• Deliver exceptional, personalised table service across all dining areas.
• Provide a warm, intuitive experience to both members and hotel guests.
• Confidently guide guests through the food and beverage menus.
• Maintain a full understanding of all menu items, specials, and allergens.
• Ensure your section is consistently clean, organised, and well-prepared.
• Liaise effectively with kitchen, bar, and runner teams to ensure smooth service.
• Resolve guest concerns promptly and with discretion, escalating when needed.
• Uphold appearance, grooming, and service standards consistently.
• Support the wider team with a collaborative and solutions-focused approach.

About Us

The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club with 31 bedrooms and suites.

About You

We are looking for individuals who are passionate about excellence and culture.

You will have:

• Previous experience in a high-end or luxury hospitality setting
• Strong interpersonal and communication skills
• Deep understanding of service etiquette and guest engagement
• Excellent attention to detail and ability to multitask under pressure
• A confident, courteous, and service-led personality
• A proactive, professional, and team-oriented approach

Key Responsibilities

• Deliver flawless food and beverage service in line with The Twenty Two standards
• Support daily set-up, service, and close-down of allocated areas
• Maintain accurate knowledge of menus, ingredients, and dietary requirements
• Communicate clearly with team members and supervisors
• Ensure all interactions are discreet, polished, and attentive
• Manage feedback professionally and escalate when appropriate
• Contribute positively to team morale and service efficiency

What’s in It for You?

• Be part of an iconic, growing brand in London’s most exclusive neighbourhood
• Enjoy an ambitious and personalised development plan
• Work with a passionate, expert team in a beautiful setting

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action
• Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period)
• Mentoring schemes. Management Development Training – on the job with support from external training providers
• Your birthday is off

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax
• A Guest Experience in the Hotel (subject to availability)
• Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours
• Long service award schemes: 5 years (Silver Status. Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space)

If you do not hear from us within 7 days, please consider your application unsuccessful.